
Privacy Policy
Arakella/OFFICEsmart is absolutely committed to your privacy. We are committed to complying with Commonwealth guidelines and legislation governing piracy and relevant internet industry codes of practice. We will only collect your personal information if you allow us to do so.
This privacy policy has been created to reinforce our firm commitment to your privacy and security and to inform you how Arakella collects and handles your personal information.
Visiting this site
When you visit this site, our server logs your server's IP address (a number which is unique to the machine through which you connected to the internet - usually one of your service provider's machines). IP addresses help us to administer our site by providing demographic information about statistical usage that may aid service improvement and help us to diagnose problems with our server.
Cookies
Many websites use a feature of your internet browser called a "cookie".A cookie is a piece of data stored on your hard drive, which contains information relating to your use of our Site. No personal details are contained in the cookie, and they are not used to retrieve any personal information.
If you prefer not to receive cookies, adjust your internet browser accordingly.
Links
This Site may contain links to other websites. We are not responsible for the privacy practices or the contents of third party websites. You should make your own enquiries in relation to those websites.
Personal information
To order goods on this Site and access many other features of the Site you must first register with us. When you register we will ask you to provide certain personal information to us such as your name, phone number, fax number, email address and (if applicable) company name. Compulsory information is marked with an asterisk. Other information is optional and if you do not wish to provide it, please leave the relevant field blank.
Collection and use of personal information
We will not collect any personal information about you without your knowledge. When you register with the Site the personal information collected from you is used to help us profile our customers so that we are better able to understand our market and therefore improve our services. The personal information you provide to us will then be provided to the newsagent nominated by you in the registration process in order to enable that newsagent to process your order. We may also use this information to contact you in case that technical support is requested or if necessary for the secure and proper operation of the Site.
Storage of information
We retain the personal information you provide to us in order to maintain adequate records for legal and accounting purposes. Arakella will take all reasonable precautions to ensure that the security and integrity of your personal information is adequately protected by holding this information on secure servers in secure and controlled facilities.
Disclosure of your personal information
We will not disclose your personal information to any third party without your prior consent except:
(a) to your nominated Officesmart agent for the purposes of contacting you to confirm your order or for other matters related to your order including product availability, delivery arrangement and payment details and for marketing further products to you in the future. ;
(b) where there are reasonable grounds for believing that disclosure is necessary to prevent loss of life or where Arakella is required to do so by law.
How to access and change your personal information
You can view, change, or delete all personal information you have provided to us at any time by clicking on your details. You can also cancel your registration at any time by contacting us at 10 Fairford Road, Padstow. NSW 2211 or by accessing the Customer Service section of the Site.
Receiving further information about our products and promotions
We will only send you email informing you of product updates and special product promotions if you choose to receive this information. If you decide you no longer wish to receive emails from us, please contact us at 10 Fairford Road, Padstow NSW 2211.
Contacting us
If you require further information regarding our Privacy Policy, please contact us at 10 Fairford Road, Padstow. NSW 2211.![]()